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Privacy Policy

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Introduction

Masteria ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI coaching platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • • Name and email address
  • • Phone number
  • • Profile information and preferences
  • • Payment and billing information
  • • Communication preferences

Coaching Data

  • • Coachee information (name, objectives, context)
  • • Personality assessment data
  • • Coaching session content and responses
  • • Activity logs and generated content
  • • Data source integrations (calendar, LinkedIn, etc.)

Usage Information

  • • Log data and device information
  • • Usage patterns and preferences
  • • Performance and analytics data
  • • Error reports and debugging information

How We Use Your Information

Service Provision

  • • Provide AI coaching services
  • • Generate personalized content
  • • Manage your account and subscriptions
  • • Process payments and billing

Improvement & Analytics

  • • Improve our AI models and services
  • • Analyze usage patterns
  • • Develop new features
  • • Ensure platform security

Communication

  • • Send important service updates
  • • Provide customer support
  • • Share relevant content and tips
  • • Handle inquiries and feedback

Legal & Security

  • • Comply with legal obligations
  • • Protect against fraud and abuse
  • • Maintain platform security
  • • Enforce our terms of service

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • • Service Providers: With trusted third-party services that help us operate our platform (payment processors, hosting providers, analytics services)
  • • Legal Requirements: When required by law or to protect our rights and safety
  • • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • • Consent: With your explicit consent for specific purposes

Google Workspace APIs Usage

When you connect your Google Workspace account to Masteria, we access certain Google APIs to provide our coaching services. We want to be clear about how we use this data:

Our Commitment

Confirmation: We have updated our privacy policy to explicitly affirm that Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models. Your Google Workspace data is used solely for providing personalized coaching insights and is not used for any other AI training purposes.

What We Do Use Google Data For:

  • • Analyzing your calendar patterns for coaching insights
  • • Generating personalized coaching recommendations
  • • Providing context-aware coaching suggestions
  • • Improving your individual coaching experience

What We Do NOT Use Google Data For:

  • • Training generalized AI or machine learning models
  • • Developing AI systems for other users
  • • Selling or sharing your data with third parties
  • • Any purpose other than your personal coaching experience

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Technical Measures

  • • Encryption in transit and at rest
  • • Secure authentication systems
  • • Regular security audits
  • • Access controls and monitoring

Organizational Measures

  • • Employee training on data protection
  • • Incident response procedures
  • • Regular policy reviews
  • • Vendor security assessments

Your Privacy Rights

Access & Control

  • • Access your personal data
  • • Update or correct information
  • • Download your data
  • • Control communication preferences

Deletion & Portability

  • • Request data deletion
  • • Export your data
  • • Cancel your account
  • • Object to data processing

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

  • • Account Data: Retained while your account is active and for a reasonable period after deletion
  • • Coaching Data: Retained for the duration of your subscription and for backup purposes
  • • Usage Data: Retained for analytics and improvement purposes
  • • Legal Requirements: Retained as required by applicable laws and regulations

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns:

Essential

Authentication, security, and core functionality

Analytics

Usage analysis and service improvement

Preferences

Remember your settings and preferences

International Data Transfers

Masteria operates globally and may transfer your data to countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • • Posting the updated policy on our website
  • • Sending email notifications to registered users
  • • Displaying prominent notices on our platform

Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

legals@masteria.co

Address

Blocs - 84206020400034
Jonathan Serra
23 rue de Périgueux 24300 NONTRON
FRANCE